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Standard Fees & Terms for Tenants

Administration fees

To secure your property, Amber Marsh charges a flat fee, which is the equivalent of ONE WEEKS WORTH of RENT (£650 in this case for your whole group and not individually) - WITH NO HIDDEN EXTRAS - NO EXTRA CREDIT CHECK FEES - NO EXTRA INVENTORY FEES - NO EXTARA CHECK-IN FEES etc. ……..BEWARE of the MOUNTING EXTRA FEES which are usually charged by MOST agents ON-TOP of their standard ADMIN FEES. Our fee is is only payable if you decide to rent a flat. You can see as many properties as you want and there is NO CHARGE to view them. The University of London quotes that most agencies usually charge between one or two weeks rent to secure you a property
An administration fee of (£650 in this case ) (advertised WEEKLY RENT) will be payable upon creation of a Tenancy Agreement. THERE ARE NO HIDDEN EXTRAS


  • General administration and processing fees
  • Online processing fees
  • Reference fees (including credit checks, bank, guarantor, previous landlord, etc)
  • Fees for drawing up tenancy agreements ARE PAID BY THE LANDLORD and NOT YOU
  • Inventory fees, (EXCLUDING check-out fees which are £40 per person at check out (some landlords do NOT charge this but its best to be told upfront in case they do!)
All prices are INCLUSIVE of VAT (where applicable)


There is NO VAT to be paid on top of the advertised prices. Amber Marsh is not currently registered for VAT purposes and all listed prices on this page are net prices paid.



Should you wish to terminate your tenancy before the end of the term and the landlord agrees that you can terminate early, you will be responsible for the repayment of the pro-rata commission paid in advance by the landlord for the unexpired portion of the tenancy, unless you are exercising a break clause which is contained in your tenancy agreement. Most landlords do NOT have break clauses in their contracts since the market is so competitive.
It is your obligation to obtain written consent from the landlord for any change in the identity of the tenants. Upon receipt of this consent, the landlord or his agent will draw up a tenancy agreement for signature by all parties. An administration fee of a proportionate share of the individuals weekly share of the total weekly rent will be payable inc VAT (where applicable). This will be charged individually for each and every departing tenant.
An administration fee of £30 inc VAT will be charged for each letter sent by Amber Marsh Ltd regarding late or non-payment of rent or administration charges.
If any charges remain outstanding at the end of the tenancy, The landlord or his agent will deduct the amount due from the deposit.

Renewal of Tenancy

Every renewal of a tenancy will be treated as a NEW tenancy agreement and the application will be subject to the same fees that were payable in the original tenancy.

Payment of rent

The first instalment of rent must be paid in cleared funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise b y the landlord or his agent) to arrive on the due date as stated in the tenancy agreement. This means that the standing order must be set up so that the funds leave your account three days before the rent is due. The full rent must be paid by a single standing order, we are unable to accept multiple standing orders.


It is your responsibility to insure your own belongings throughout the tenancy.


UNLESS otherwise stated within your tenancy agreement, you will be responsible for the payment of telephone, gas, water and electricity accounts at the property during your tenancy, as well as the council tax. It is your responsibility to notify the relevant companies and the local authority that you are moving into/out of the property. You are also responsible for ensuring that a valid television licence remains in place for the duration of the tenancy. Utility companies will also always require the occupant to provide access for any visit.

Anti-Money Laundering Regulations

Amber Marsh Ltd is subject to the Money Laundering Regulations 2007. As a result we will need to ask you for suitable identification, and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.


Complaints Procedure

Should you have any problems with Amber Marsh Ltd' service, you should email the Director at
This complaint will be acknowledged within three working days of receipt and an investigation undertaken.
A formal written response will be sent to you within 15 working days. If you remain dissatisfied, you should write to the Director of Customer Services and Compliance (DCSC) @ . The same time limits will apply. Following the DCSC's investigation, a written statement expressing Amber Marsh Ltd' final view will be sent to you and will include any offer made. This letter will confirm that you are entitled, if dissatisfied, to refer the matter to the ULHS -University of London Housing Service OR NALS ( National Assocaition of Letting Service or The Property Ombudsman (TPO) within six months for a review.


Amber Marsh Ltd reserves the right to change the schedule of fees and these terms of business upon providing reasonable notice in writing.